SUPPORT AVAILABLE OVER THE CHRISTMAS BREAK

A lot of our services will not be running during the Christmas break, this page has contact details for services to help you during this time if required. They are a mix of national and local organisations.

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We will be providing intermittent coverage during the Christmas period through our office number 01225 235659. However, this is not a solution for emergencies.

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Call 999: If someone is seriously ill or injured, and their life is at risk.

 

Call 101 - Police for non-emergency situations

 

Call 111 - For health/medical advice. NHS Medical Service, but for more serious concerns visit your local Accident and Emergency Department or NHS

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B&NES Children’s Social Work Services on 01225 396111 or 01225 477929 (weekdays, 8:30am - 5pm, except Fridays which are closed from 4:30pm)

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Out of office hours - If you think a child or vulnerable adult is in immediate danger, please call the Emergency Duty Team on 01454 615165

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Emergency Contraception and Contraceptive Advice
Call CASH on 01225 826855 (25th & 26th December and 1st January - Closed) or you can ask at an Accident and Emergency, Minor Injury Department, or pharmacy. Also available through their website www.safebanes.com

Need help with Substance Misuse?
Call Turning Point on 01225 463344. Closed on Bank holidays.
 
Need help with an Abusive Relationship?
Call 999 or contact the National Domestic Abuse helpline on 0808 2000247 (www.nationaldahelpline.org.uk)
 
Rape or Sexual Assault
Call The Bridge on 0117 3426999 or contact the Police.
 
Being Bullied?
Bullying UK: Visit their website www.bullying.co.uk.
 
Need Help with Bereavement?
Cruse: call free on 0808 808 1677 or visit www.cruse.org.uk

 

Need Help with Food?
Welfare Support: Urgent requests for food: Call 01225 477277 on weekdays or email welfare_support@bathnes.gov.uk

B&NES Citizens Advice: Monday to Friday from 9:30am to 2:30pm
Call free on 0808 278 7897

Contact the foodbank: bksv.foodbank.org.uk

 

Need Somewhere Warm?
Providing spaces with respect, dignity and warmth.

Warm spaces directory: www.livewell.bathnes.gov.uk/warm-spaces-directory

Connect Bath: www.connect-bath.org

Nightstop: www.ymcabath.org.uk/nightstop open weekdays 9-5pm

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Need Somewhere to Stay?

‘Shelter’ 0808 800 4444, weekdays 8am-6pm (closed weekends and bank holidays). www.england.shelter.org.uk/get_help

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Mental Health Help

Shout: If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service.

 

Mind: Visit www.mind.org.uk or call Access Community Mental Health: 0808 175 1369 (9am-5:30pm) or Breathing Space: 0808 175 1369 (5:30pm to 11:00pm).

 

Having Suicidal Feelings?

Call the Samaritans: on free phone number on 116 123 or visit www.samaritans.org

 

Papyrus HOPELINEUK: If you're struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 88247.

 

National Suicide Prevention Helpline UK: Offering a supportive listening service to anyone with thoughts of suicide. You can call on 0800 689 5652 (6pm–3:30am every day).

 

Need someone to talk to?

Campaign Against Living Miserably (CALM): You can call CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service.